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Why use MiOrder? Who is it for?MiOrder makes your dining out expereince easier, faster, and hassle-free. We've all been there too many times: you go to a restaurant, sit at the table, and then wait. And wait. And then wait some more. Only for the menus to come. Then the server finally comes, but not everyone in the party is ready to order yet. So you wait some more. And then when you're finally done, you wait some more for the check. With MiOrder there's a better way to experience your favourite restuarants, with fewer hassles and less waiting. So whether you are in a rush, or just hate waiting, MiOrder is for you.
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What can I do with MiOrder?With MiOrder you can go to a participating restaurant or bar, check into a table, and start ordering in seconds all from your smart phone or tablet. Order what you want, and when you want it. Is that drink running low? Or perhaps you could really go for a dessert right now? No need to flag the server. Just tap! Don't like ordering through the app? Not a problem, you can still place your order the old-fashioned way. When you're done you can quickly and safely pay through the app, and skip waiting for the check.
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Do I have to use it?Absolutely not! It's entirely your choice as to whether you use MiOrder or not. If you don't feel comfortable with ordering or paying through the app the restaurant staff will still be there to serve you. We think you'll want to use it though!
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Can I order in advance?Unfortunately not. MiOrder is intended to be used for dining in, and it is designed to be as close to the traditional way as possible. For this reason we do not offer the ability to preorder at this time.
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What devices can I use MiOrder on?MiOrder is available to download for free on the App Store and Play Store. You can use MiOrder on any smartphone or tablet powered by iOS or Android.
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Why use MiOrder?MiOrder allows you to do more with the processes you already have in place. With MiOrder you will have faster table turnover, bring in more revenue, and experience improved efficiency in your workflows, all while satisfying your guests more. Studies show that in-seat ordering solutions can increase your revenue by up to 30% by capitalising on your guests impulses and never missing an order. Your table turnover will also go up by 35%, so you can serve more guests. And your serve staff will love MiOrder. They will have less running around to do, and thanks to MiOrder's preset tipping system their average tip will increase by 50%. All this comes at no cost and no obligation to you. You don't pay us, we pay you. And you can cancel at anytime you wish if you're not satisfied!
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Will service be impacted? Will it feel less hospitable?Service will be impacted for the better! MiOrder was designed and built with hospitality in mind. You will be able to serve guests faster, smoother, and with fewer human errors. Your staff will still be there for your guests like they would without MiOrder. Guests will still be greeted, seated and served as they normally would, and your serve staff will have less running around to do to take orders, and more time to make sure everything is to the guests' liking. And surveys show that ordering from something close to them, like their smart phone or tablet, makes the experience feel more personable and enjoyable for guests, not less.
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What if guests don't like it?Guests will love it! When asked about it, 79% of people say that ordering and paying from their smart phone or tablet would improve their experience when going to bars and restaurants. What about the other 21% you ask? Not to worry. It is entirely up to the guests to decide if they want to use MiOrder or not. If your guests don't feel comfortable with ordering or paying through the app, then they don't have to use the app. It'll be just like it isn't there at all.
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Do I need to buy or rent extra equipment?Nope! Guests can use the app through their smart phones or tablets, and we fully integrate with your POS system so you don't need to get any extra equipment or integrate new systems yourself. No extra equipment to buy, rent, or maintain required. MiOrder is plug and play ready.
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Which POS systems are supported?MiOrder is fully integrated with all the major POS systems, such as Micros, POSitouch, Aloha, Maitre'D, and many others! And we are constantly working with our partners to integrate with more POS systems. Shoot us an email if you have any questions about your POS system and its compatibility, and we will be happy to help!
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